BUSINESS CRITICAL PRODUCTS AND SERVICE
For more than 20 years, Toyota Material Handling Australia (TMHA) has been the market leading manufacturer and supplier of forklifts and other material handling equipment in Australia. In 2005, Toyota Material Handling acquired both BT (Sweden) and Raymond (USA).
Project Overview
TMHA approached T-bone Productions in 2004 to assume responsibility for maintaining their existing corporate website.
Since then, the relationship has grown dramatically. TMHA’s acquisition of the Raymond and BT brands created unique challenges because of their diverse platforms and business processes. T-bone was able to identify TMHA’s need for a universal system that would bring the three brands, all with unique business processes, into one common higher level system.
Some of our work for TMHA included:
- Complete redevelopment of the corporate website
- Design of 14 Critical Business Applications, including:
- Supply Chain Management System
- Portal System
- Warranty Administration System
- E-learning Training System
- Technical Reporting System
- Load Ratings Calculator
- Online Maintenance Library
End Result
T-bone was able to work with TMHA to create a common web based business management system that allowed for the three separate systems to come together in one place for users.
T-bone’s systems mean that information is well managed and accurately communicated. Everyone, including dealers, administrators, staff, suppliers and foreign factory workers benefit from the automated systems that T-bone has developed.
"TMHA are keen early adopters of technology. Through cooperative and thorough business analysis, TMHA and T-bone have created systems that have brought together the diverse business systems of Toyota, BT and Raymond into one intuitive, easy to use platform. TMHA is a valuable partner of T-bone Productions and our entire team has thoroughly enjoyed the challenge of delivering intuitive, cost effective and productive applications for their staff and dealers." - Tim Brennan, Project Manager
